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Hayda is a kindly woman in her early forties with an average build and dark graying hair most often pulled back. Signs of sadness linger about her warm brown eyes and she is often quiet, though unfailingly polite and correct in her address to others. Born and raised at Tillek, Hayda comes to the Reaches by way of her blueriding brother, D'van first as a potential to replace an ailing Dassah as Headwoman, and then after several interviews, being given the intricate knot, offices, and keys of the position. Adept and methodical, Hayda's general mode of operation is calmness, doling out both praise and criticism in the same neutral fashion. Not easily angered, the only things that seem to get Hayda riled up are uncleanliness and slovenliness, and even then she is more likely to simply frown a little and quietly tack more duties onto an offender's roster. She has mastered the art of the quelling look and staffers and residents alike will probably come to know and perhaps even dread having that look turned upon them when they've fallen down on the job.